We want all of our clients to have a positive, safe and memorable experience. For that reason, we’ve put together transparent terms of service.
Please review our reservation policies, cancellation guidelines, service conditions, and operational terms carefully before booking your luxury chauffeur service with Elite Chauffeured Services, Inc.
By submitting an online reservation, you acknowledge and agree to all terms and conditions associated with your booking. You confirm that you are the authorized cardholder or have received permission to use the payment method provided.
All reservations authorize Elite Chauffeured Services, Inc to process payment for the complete service amount including taxes, gratuity, surcharges, tolls, parking, overtime, and additional fees related to the reservation.
Unless otherwise specified on your trip confirmation, cancellations must be made at least 24 hours prior to the scheduled service time.
Reservations made after the cancellation deadline remain non-refundable. Any changes or cancellations after the approved timeframe may result in full charges being applied to the reservation.
Airport reservations include complimentary waiting time for arriving flights when accurate flight information is provided during booking.
Domestic arrivals include 30 minutes of complimentary wait time, while international arrivals include 45 minutes. Additional waiting time beyond the allotted grace period will incur additional charges.
Clients assume full responsibility for damages caused to vehicles during service usage including smoking violations, burns, excessive cleaning, or misuse of the vehicle.
Alcohol consumption and smoking are prohibited inside all vehicles. Chauffeurs reserve the right to terminate service immediately without refund if rules or laws are violated.
If you need help regarding pricing, reservations, trip confirmations, service policies, or booking modifications, our team is available to assist you with professional support and transparent communication.
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Serving Washington since 2007 with fixed rates, professional chauffeurs, 24/7 service, and no surge pricing.
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